Preventative Maintenance

Quick Silver Technologies Computer Services is a well-respected and well-known company for its unique business strategies and provide a wide range of high quality products and services.

Preventative Maintenance Program on Printers

As a Certified Brother Printer Service Center, we are able to provide the following services:


(This is based on any printer, from dot matrix to laser printers)

· Opening and air dusting of all the internal components.
· Cleaning of the casing (removing paper dust and pieces of paper).
· Cleaning all the rubber rollers and lubrication of moving parts.
· Verify the working condition of pick up rollers and all the relevant fans.
· Recommend any repairs or upgrades that could cause down time.
· Free quotations on repairs.
· Printers are serviced off site and after hours to eliminate downtime in the office.
· On site servicing is available on request.
· Free pickup and delivery of machines.

FLAT RATE PER BASIC SYSTEM: R149.00 excl.

 

Computers Preventative Maintenance Program on a basic system

(This is based on a system consisting of a Keyboard, mouse, monitor, desktop casing and the software that is installed)

· Cleaning of the keyboard
· Cleaning of the Mouse (Rollers and Mouse ball)
· Cleaning of the Monitor (Blowing out dust that collects inside the monitor due to static electricity).
· Opening the desktop casing and air dusting of internal components, checking all the relevant cables for kinks,
rips and risk of shorts and re- seating of all the expansion cards and memory modules.
· Verify the functioning of CPU and Power supply fans.
· Run ScanDisk to check directory and file structure and the physical condition of hard drives.
· Deleting of all temporary files.
· Cleaning of Internet Cache.
· Report of the status of your system.
· Recommendation of any repairs or upgrades that could help to minimize any downtime you may encounter.

FLAT RATE PER BASIC SYSTEM: R149.00 excl.

Optional Maintenance features:

(These features will be charged on a time and material basis at special rates)

· Test the following: ram, vram, rom, cpu, fpu, system files, cache, stiffy drive, hard drive, cd rom, zip/jaz drive, pram, desktop files, 3rd party scsi cards, serial ports, keyboard, mouse, and Ethernet.
· Check for system conflicts and orphaned and corrupted files.
· Check hardware for compatibility, connection integrity and update drivers.
· Check software for compatibility and install updates (patches) to latest versions (not upgrades).
· Report for management on system configuration audit, with recommendations for upgrades, backup procedures, employee use policies and compliance alerts.

Auditing of all software and licenses.
· Any other special request that may be required

 

Preventative Maintenance Program on Servers

(This is based on a system consisting of a Keyboard, mouse, monitor, server casing and the software that is installed)

· Cleaning of the keyboard
· Cleaning of the Mouse (Rollers and Mouse ball)
· Cleaning of the Monitor (Blowing out dust that collects inside the monitor due to static electricity).
· Opening the Server casing and air dusting of internal components, checking all the relevant cables for kinks, rips and risk of shorts and re- seating of all the expansion cards and memory modules.
· Verify the functioning of CPU and Power supply fans.
· Run scandisk to check directory and file structure and the physical condition of hard drives.
· Deleting of all temporary files.
· Cleaning of Internet Cache.
· Report of the status of your system.
· Recommendation of any repairs or upgrades that could help to minimize any downtime you may encounter.
· All of these services are done after hours to minimize the downtime of your Server.

FLAT RATE PER BASIC SYSTEM: R349.00 excl.